Insights

Cross-Border: Most cross-border delays aren't customs being slow — they're documentation errors, missed handoffs, and bad timing. Here's what actually stops a truck at the border and how to prevent it. Ask most shippers why a load is stuck at the border and you'll hear some version of "customs is backed up." Sometimes that's true. Usually it isn't. In practice, the overwhelming majority of cross-border delays come down to three things: a document with a defect on it, a handof